Terms and Conditions of Accommodation

Article 1 (Application of these Terms and Conditions)
1. Accommodation contracts and related contracts concluded by this facility shall be subject to these terms and conditions, and any matters not specified in these terms and conditions shall be governed by laws, regulations, or generally accepted practices.
2. If this facility accepts special terms and conditions within the scope that does not violate laws, regulations, or practices, those special terms and conditions shall take precedence, notwithstanding the provisions of the preceding paragraph.

Article 2 (Refusal to Accept Accommodation Requests)
This facility may refuse to accept a guest for accommodation in the following cases.
1. When the application for accommodation is not in accordance with these terms and conditions.
2.When the facility is fully booked and there are no rooms available.
3. When it is deemed that the person seeking accommodation is likely to act in a manner that violates the provisions of laws and regulations or the public order or good morals in relation to his/her accommodation.
4. When it is clearly deemed that the person seeking accommodation is carrying an infectious disease.
5. When a special burden is requested in relation to the accommodation.
6. When it is impossible to provide accommodation due to natural disasters, malfunction of the facilities, or other unavoidable reasons.
7. When a person seeking accommodation is deemed to be intoxicated and causing a significant nuisance to the neighborhood, or when the guest behaves in a manner that causes a significant nuisance to other guests.
8. When dangerous items (stoves and other firearms, petroleum products) or items harmful to the human body are brought into the facility.
9. When the case falls under Article 7 of the Ishikawa Prefecture Hotel and Inn Business Act Enforcement Ordinance.
10. When the person has previously been subject to Article 10.
11. When the person seeking accommodation is a minor.

Article 3 (Accommodation Registration)
Anyone who wishes to apply for an accommodation contract with this facility must register the following information with this facility.
1.Address, name, telephone number, gender, and nationality of the guest
2. If a guest requests to extend their stay beyond the accommodation date in item 3 of the previous paragraph during their stay, this will be treated as an application for a new accommodation contract when the request is made and this facility accepts the application only if there is no previous reservation at this facility.
3.For foreigners, nationality, passport number, region of entry and date of entry
4. Date of stay, expected time of arrival, date of departure, expected time of departure, applicant's telephone number and name
5. If a guest wishes to pay the fee under Article 9 by a method other than currency, such as a credit card, this must be presented in advance at the time of registration in the previous paragraph.
6.Any other information deemed necessary by this facility

Article 4 (Conclusion of Accommodation Contract, etc.)
1. An accommodation contract shall be concluded when this facility accepts the application under the previous article. However, depending on the accommodation plan, the contract shall be concluded when the advance payment is made after the application under the previous article and this facility confirms the payment. However, this does not apply if this facility proves that it did not accept.
2. The application fee shall first be applied to the accommodation fee that is ultimately to be paid by the guest, and in the event that a situation arises for which the provisions of Article 5 apply, it shall be applied in the order of penalty charges and then compensation, and any remaining amount shall be returned.
3. If the application fee under the previous paragraph is not paid by the date specified by this facility pursuant to the provisions of the same paragraph, the accommodation application shall become void.
4. Reservations shall be accepted until the end of the sixth month following the first day of each month.

Article 5 (Cancellation of Reservation)
When an applicant who has made a reservation cancels all or part of the reservation, this facility will charge a penalty as follows.
1. The penalty fee is 100% of the accommodation fee for the entire booked period if the reservation is cancelled 7 days or more prior to the day of the reservation, and 50% if the reservation is cancelled 8 days or more prior to the day of the reservation.
2. If a guest does not arrive by 8 p.m. on the day of the reservation without contacting us, or if there is no contact more than two hours after the scheduled arrival time (up to 8 p.m.), this facility may consider the reservation to have been cancelled by the applicant and process the cancellation accordingly.
3. If the number of days reserved is shortened, etc., the penalty fee will be charged at the rate of one day (first day) regardless of the number of days shortened.
4. In the event that the reservation is deemed to have been cancelled pursuant to the provisions of the preceding paragraph, and it is proven that the guest's failure to arrive without notice was due to a delay or non-arrival of a train, airplane, or other public transport, or other reasons beyond the guest's control, the penalty in paragraph 1 shall not be charged.
* Penalty
No-show 100%
From the day of stay to 7 days before 100%
Up to 8 days before stay 50%
After reservation is completed 50%
【attention】
1. The percentage is the ratio of the penalty to the accommodation fee for the entire reservation.
2. If the number of days reserved is shortened, etc., the penalty fee will be charged at the rate of one day (first day) regardless of the number of days shortened.

Article 6 (Right to cancel reservation)
Except as otherwise specified, this facility may cancel accommodation reservations in the following cases:
1. When any of the items 3 to 9 of Article 2 apply
2. When the information specified in Article 3, paragraph 1 is not registered
3. When payment of the application fee under Article 4 has been requested and payment has not been made by the deadline
When this facility cancels an accommodation reservation pursuant to the provisions of the preceding paragraph, it will refund any reservation fee already received for that reservation.

Article 7 (Check-in/Check-out time)
1. Guests may enter the facility (check-in time) from 3:00 p.m., and leave the facility (check-out time) by 10:00 a.m.
2.This facility does not permit any extension of hours after 10:00 a.m. unless approved by this facility.
3. In the case of consecutive nights (2 or more), the room may be used all day except on the arrival and departure days, but the room attendant may enter the room if cleaning is required.
Article 8 (Payment of fees)
Payment of fees is required by the specified date, by depositing the application fee (equivalent to the accommodation fee) into the specified bank account (transfer), credit card payment, or payment at the accommodation facility. Accommodation fees will be charged even if the guest voluntarily does not stay after starting to use the room.

Article 9 (Usage Rules)
Guests must abide by the usage rules established by this facility while within the facility.

Article 10 (Refusal to Continue Accommodation)
This facility may refuse to continue accommodation even during the accepted accommodation period in the following cases:
1. When any of Article 2 Items 3 to 9 applies.
2. When a person other than the guest is allowed into the guest room.
3. When the usage regulations stipulated in Article 9 are not observed.
4. When the guest fails to observe prohibited acts in the usage regulations stipulated by this facility, such as smoking in bed in the bedroom, tampering with firefighting equipment, etc.

Article 11 (Accommodation Responsibility)
1. Our facility's responsibility for accommodation begins when the guest registers for accommodation at our facility or when they enter the facility, whichever comes first, and ends when the guest leaves the facility to depart.
2. If our facility is unable to provide a room to the guest, or if the cause is attributable to our facility, except in cases of natural disasters or other reasons, we will introduce the guest to other accommodations with similar rates.
3. In the case of paragraph 2 above, we will not be liable for compensation exceeding the accommodation fee.

Article 12 (Handling of Deposited Items, etc.)
1. This facility does not handle deposited items, etc.
2. Regarding items, cash, or valuables brought into the facility by guests, the facility shall not be held responsible for any loss, breakage, or other damages incurred, unless such loss or damage is due to deliberate or gross negligence on the part of the facility.

Article 13 (Storage of Baggage or Personal Effects)
1. If the guest's baggage, etc. is received and stored prior to the stay, the facility shall not be liable for any loss, damage, or other damages that occur unless there is intentional or gross negligence on the part of the facility.
2. If the guest's baggage or personal effects (including those in the safe) are left behind at the facility after the guest checks out, they will be stored at the facility for 180 days, including the day they are found, after which valuables will be turned in to the nearest police station and other items will be disposed of.

Article 14 (Parking Lot)
Guests may use the parking lot from 2:30 p.m. on the check-in date, and must leave by 10:30 a.m. on the check-out date.

Article 15 (Guest Liability)
1. If a guest causes damage to this facility through their willful or negligent acts, they must compensate this facility for the damage (including removing any items from this facility).
2. If a guest violates the rules of use set forth in Article 9 and causes an accident such as damage to a third party, or if a guest suffers damage or other damage as a result of their violation, this facility shall not be liable for any compensation for damages.

Article 16 (Jurisdiction and Applicable Law)
Any disputes arising from or relating to these Terms and Conditions shall be settled in accordance with the laws of Japan, with the Kanazawa District Court as the court of first instance having exclusive jurisdiction.

Umino Yado Mare (hereinafter referred to as "our company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "this service").

Article 1 (Personal Information)

"Personal information" refers to "personal information" as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details, and other descriptions contained in the information, as well as data related to appearance, fingerprints, voiceprints, and information that can identify a specific individual from that information alone, such as the insurer number on a health insurance card (personal identification information).

Article 2 (Method of collecting personal information)

When a user registers for use, the Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. In addition, the Company may collect information regarding transaction records and settlements, including personal information of the user, made between the user and business partners, etc. from the Company's business partners (including information providers, advertisers, ad delivery destinations, etc.; hereinafter referred to as "business partners").

Article 3 (Purpose of collecting and using personal information)

The purposes for which we collect and use personal information are as follows.

To provide and operate our services
To respond to inquiries from users (including verifying their identity)
To send emails about new features, updates, campaigns, etc. of the services the user is using, as well as information about other services provided by our company
To contact you as necessary regarding maintenance, important notices, etc.
To identify users who have violated the terms of use or who are attempting to use the service for fraudulent or improper purposes, and to refuse their use
To allow users to view, change, or delete their own registered information, and to view their usage status
To bill users for paid services
Purposes incidental to the above purposes of use

Article 4 (Changes in purpose of use)
We will change the purpose of use of personal information only when it is reasonably deemed that the purpose of use is related to the purpose before the change.
If the purpose of use is changed, the company will notify users of the changed purpose in a manner specified by the company or publish the changed purpose on this website.

Article 5 (Provision of personal information to third parties)
We will not provide personal information to third parties without the prior consent of the user, except in the following cases, when permitted by the Personal Information Protection Act or other laws and regulations.
When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent
When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent
When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out business prescribed by law, and obtaining the individual's consent is likely to impede the performance of said business.
When the following items have been notified or announced in advance and the Company has notified the Personal Information Protection Commission
The purpose of use includes providing the information to a third party
Items of data provided to third parties
Means or method of provision to third parties
To stop providing personal information to third parties at the request of the individual
How to accept a request from the individual
Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information will not be a third party.
When the Company outsources all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use.
When personal information is provided in connection with business succession due to a merger or other reasons.
When personal information is used jointly with a specific person, the individual is notified in advance or made easily accessible to the individual of the items of personal information to be used jointly, the scope of the parties using the information jointly, the purpose of use by the parties, and the name or title of the person responsible for managing the personal information.

Article 6 (Disclosure of Personal Information)
When a person requests disclosure of personal information, we will disclose it to that person without delay. However, if disclosure would fall under any of the following, we may not disclose all or part of the information, and if we decide not to disclose the information, we will notify that person without delay. A fee of 1,000 yen will be charged for each disclosure of personal information.
When there is a risk of harm to the life, body, property or other rights and interests of the person or a third party
When there is a risk of causing significant disruption to the proper performance of our business
If it would violate other laws and regulations
Notwithstanding the provisions of the preceding paragraph, in principle we will not disclose information other than personal information, such as historical information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)
If the personal information held by the Company about a User is incorrect, the User may request the Company to correct, add or delete the personal information (hereinafter referred to as "Corrections, etc.") in accordance with the procedures established by the Company.
If we receive a request from a user as described in the preceding paragraph and determine that it is necessary to comply with the request, we will correct the personal information without delay.
When the Company makes any corrections, etc. pursuant to the provisions of the preceding paragraph, or when the Company decides not to make any corrections, etc., the Company will notify the User without delay.

Article 8 (Suspension of use of personal information, etc.)
If the Company is requested by an individual to suspend or delete (hereinafter referred to as "suspension of use, etc.") his/her personal information because that information is being handled beyond the scope of the intended purpose of use or has been obtained by wrongful means, the Company will conduct the necessary investigation without delay.
If we determine that it is necessary to comply with the request based on the results of the investigation under the preceding paragraph, we will suspend the use of the personal information without delay.
When the Company makes any corrections, etc. pursuant to the provisions of the preceding paragraph, or when the Company decides not to make any corrections, etc., the Company will notify the User without delay.
Notwithstanding the preceding two paragraphs, if suspension of use, etc. would involve significant expenses or is otherwise difficult to implement, and alternative measures necessary to protect the rights and interests of the User can be taken, such alternative measures will be taken.

Article 9 (Changes to Privacy Policy)
The contents of this policy may be changed without notifying users, except for matters otherwise specified by laws, regulations, or otherwise in this policy.
Unless otherwise specified by our company, the revised Privacy Policy will take effect from the time it is posted on this website.

Article 10 (Contact Information)
For inquiries regarding this policy, please contact the following office.
Address: 2-11-26 Kitayasue, Kanazawa City, Ishikawa Prefecture, 920-0022
Company name: SIRIUS Co., Ltd.
Eメールアドレス：info@uminoyadomare.com